The Mind Matters EAP

The Mind Matters EAP has two aims:

• To provide a confidential counselling service to individual or groups of employees distracted from the effective performance of their duties by a range of personal concerns, including but not limited to: emotional stress, relationships, family, alcohol, drugs, financial, legal or work-related stress, welfare rights, organisational change and career issues
• To assist the organisation in the identification and amelioration of workplace stresses which adversely affect job performance through the provision of consultancy, training and group support.

Whatever the size of your organisation, Mind Matters can provide an EAP tailor made for your needs.

Bespoke solutions are developed after consultation with clients, but the following services are included as a minimum with any package, in addition to the standard telephone/one-to-one counselling support:

• Annual orientations for supervisors and employees
• Management consultation as needed to discuss performance concerns
• Help with Critical Incidents in the workplace
• Conflict Management, Crisis Intervention and Mediation services for organisational groups

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