counselling, stress management, counsellors, mental health, mind matters


What is an EAP
Economic Benefits of an EAP
The Mind Matters EAP



What Is An Employee Assistance Programme (EAP)?

 

The Employee Assistance Professionals Association (EAPA) definition:

An EAP provides workplace counselling and other support services in a systematic and readily available manner to agreed professional standards. It has a twin focus

  • as a benefit for employees
  • and as a means of improving job performance for employers.

 

EAP Development In The UK

External provision of counselling support through EAPs developed towards the end of the 1980s and has expanded rapidly since then.

External providers such as Mind Matters together provide EAPs to over 600 organisations covering in excess of 1.2 million employees and their families - 5% of the UK workforce.
What problems can be helped?

  • work-related problems
  • personal problems
  • emotional
  • stress
  • relationship
  • family
  • drugs
  • financial
  • legal
  • childcare
  • eldercare services
  • alcohol
 Usage levels of an EAP can vary from 2% to over 30% of the workforce per year, depending on the nature and the scope of the programme provided.

In a typical 6 x I hour session limit EAP which includes counselling for work, personal, legal and financial issues, face to face counselling is likely to be used by 3%-5% of employees in any 12 month period. 50% of these will, on average, see a counsellor 3 or 4 times. Some 20% will, with the support of an EAP, require onward referral to an appropriate resource for longer term counselling.

Click here to find out about the economic benefits of an EAP

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